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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Correction to Rendering Provider Guidance Previously Provided

Date: November 23, 2022 Attention: All Providers This communication is a correction to the communication provided on November 10,2022. Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Please note this communication is a correction to the communication provided on November 10,2022. How this impacts providers: TCHP would like to remind providers of the rendering provider taxonomy requirements for professional CMS claims. TCHP will reject professional claims without a valid rendering taxonomy code. Please see the below table as reference for electronic claim submissions.
Required Data ElementPaper CMS 1500Electronic – CMS 1500
Billing Provider TaxonomyBox 33b with qualifier ZZLoop ID – 2000A Segment – PRV03
Rendering Provider TaxonomyBox 24j - shaded area with qualifier ZZ in 24iLoop ID – 2310B Segment – PRV03 Loop ID – 2420A Segment – PRV03
Required Data ElementCMS 1450 (UB-04)Electronic – CMS 1450 (UB04)
Billing Provider TaxonomyBox 81CC with qualifier B3Loop ID – 2000A Segment – PRV03
Rendering Provider TaxonomyNot Applicable (n/a)Not Applicable (n/a)
If these data elements are missing or invalid, claim will be rejected with the following message(s)
  • REQ: BILLING TAXONOMY REQUIRED
  • REQ: CLAIM LEVEL RENDERING PROV
Provider taxonomy (rendering and billing) will be considered invalid if the submitted taxonomy is not one of the taxonomies with which the provider record is enrolled with Texas Medicaid & Healthcare partnership (TMHP). It is critical that the taxonomy code selected as the primary or secondary taxonomy code during a provider’s enrollment with TMHP is included on all electronic and paper transactions. Note that rejected claims do not count as clean claims. Please ensure that claims are submitted within 95 days from the date of service. Per the Health and Human Services Commission contract requirements, a clean claim must have all the necessary data for the claim processor to adjudicate and accurately report the claim. A Clean Claim must meet all the requirements for accurate and complete data as defined in the appropriate claim type encounter guides. Next steps for providers: Providers should share this communication with their billing staff and ensure proper taxonomy information are submitted on claims.   If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.