SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Update: System Configuration Resolution Complete for MDCP Providers
Date: December 22, 2022
Attention: MDCP Providers
Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: The issue that we reported to providers last week regarding the new STAR Kids billing matrix effective December 1, 2022 has been corrected. Our system has been updated and we are beginning to reprocess all impacted claims.
How this impacts providers: Impacted claims are expected to be reprocessed by December 30, 2022. Any claims that have not yet been paid will be processed accurately with the corrected system configuration. As a reminder, in accordance with the HHSC new STAR Kids Billing Matrix, which became effective December 1, 2022, modifier U6 was implemented for MDCP member claim information. TCHP identified that claims billed using the U6 modifier were erroneously denying.
Previous communication on this topic: http://www.thecheckup.org/2022/12/16/provider-alert-system-configuration-resolution-in-progress-for-mdcp-providers/
Next steps for providers: There is no action required from providers. If you have questions, please contact your Provider Relations Liaison or Account Lead. You can also email Provider Relations at: providerrelations@texaschildrens.org.
