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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

Obtenga más información AQUI

TCHP Psychotropic Medication Utilization Review (PMUR

Date: March 14, 2023

Attention: Pediatricians, Psychiatrists

Call to action: Texas Children’s Health Plan (TCHP) utilizes a PMUR program to promote safe prescribing of behavioral health medications to children and adolescents. TCHP identifies potential “prescribing outliers” using parameters established by the Texas Health and Human Services (HHSC). This does not mean the prescribing is wrong or harmful to the child, but requires additional review due to potential for adverse reactions, polyprescribing, and other implications.

Who is identified for review?

Members under the age of 18 years of age taking:

  1. Two (2) or more stimulants (i.e. ADD/ADHD medications) concomitantly
  2. Three (3) or more antipsychotic medications concomitantly
  3. Antipsychotic medication(s) prescribed without appropriate monitoring of glucose and/or lipids at baseline and/or continuously at least every 12 calendar month
  4. Members under a certain age taking a psychotropic/behavioral health medication:
    • a. Under the age of 5 and taking an antipsychotic
    • b. Under the age of 3 and taking a stimulant (ADD/ADHD drug)

Why is this important?

TCHP recognizes we serve vulnerable members in our membership. We also recognize members may see multiple providers or pharmacies to fill medications. We want to bring additional visibility to providers so they can discuss potential gaps and risks with their members.

Did you know?

  • Children enrolled in the Medicaid program are disproportionately prescribed behavioral health medications compared to other children.
  • • Children who begin using antipsychotics have a 50% increased risk of developing type 2 diabetes compared to similar children without treatment.
  • • More than 90% of members taking four or more psychotropic medications, and over 30% receiving multiple stimulants, potentially received medications from more than one prescriber.1
  • • By the mid-2000s, half of all children prescribed antipsychotics had a diagnosis of attention deficit hyperactivity and 14% had ADHD as their only mental health diagnosis.

What actions will TCHP take?

TCHP will send letters to providers with a member meeting one (1) or more parameter. TCHP will also offer prescriber detailing and peer to peer (P2P) opportunities. Additional interventions may target members receiving duplicative medications from multiple prescribers or pharmacies.

Next steps for providers: Providers should conduct a medication and prescriber reconciliation during every visit. Providers should also continue to follow American Academy of Child and Adolescent Psychiatry (AACAP) guidelines when prescribing, while following new formulary guidelines for impacted members.

References:

Edelsohn GA, Karpov I, Parthasarathy M, et al. Trends in Antipsychotic Prescribing in Medicaid-Eligible Youth. J Am Acad Child Adolesc Psychiatry. 2017 Jan;56(1):59-66. doi:10.1016/j.jaac.2016.10.005

Sultan RS, Wang S, Crystal S, Olfson M. Antipsychotic Treatment Among Youths With Attention-Deficit/Hyperactivity Disorder. JAMA Netw Open. 2019;2(7):e197850. doi:10.1001/jamanetworkopen.2019.7850

If you have any questions, please email TCHP Pharmacy at: tchppharmacy@texaschildrens.org.

For access to all provider alerts, log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.