Skip to main content
Infant Formula Recall Retirada del mercado de fórmula infantil

ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more

AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Prior Authorization Diagnosis Coding Reminder

Date: June 20, 2023
 
Attention: All Providers

Call to action: As a reminder, Texas Children’s Health Plan (TCHP) aligns with the Texas Medicaid Provider Procedure Manual (TMPPM) regarding the ICD-10-CM diagnosis-coding requirement on claim submissions.

Resource:TMPPM Section 6: Claims filing

How this impacts providers: Diagnosis codes guidance as outlined in the TMPPM are as follows:

  • Diagnosis codes must be to the highest level of specificity available
  • Diagnosis codes must be appropriate for the age of the client as identified in the ICD-10-CM description of the diagnosis code

Non-specific diagnosis codes have a negative impact on the 278 file that TCHP sends to Health and Human Services Commission. 

Next step for Providers: Providers must adhere to the guidelines in this communication on diagnosis- coding as part of the claim submission process. Claims that are denied by TCHP because one or more of the diagnosis codes submitted on the claim are not appropriate for the age of the client, or other reason, may be appealed with the correct diagnosis code or documentation of medical necessity to justify the use of the diagnosis code.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.