Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Call to action: Texas Children Health Plan (TCHP) Care Coordination Team is pleased to provide a video on mood disorders available here, Mood Disorders in Primary Care. The video is on Bipolar Disorder and Major Depressive Disorder in children and adolescents. In the video, you will find not only a brief overview of the mood disorders, but also tips for engaging your patients and recommendations for when to refer your patient to a mental health provider. The video also shares contact information for our case management team that is available to assist you to ensure the highest quality of outpatient mental healthcare possible.
Video- Mood Disorders in Primary Care You will be asked to sign a guest book upon opening the video link. This is for TCHP administrative purposes.
Resources for providers: Please note that Child Psychiatry Access Network (CPAN) is available to you at https://txpeds.org/cpan and TCHP staff are always available to assist with our member’s mental health needs. Please find our contact information below.
Behavioral Health/Substance Abuse Hotline STAR 1-800-731-8529 CHIP 1-800-731-8528 STAR Kids 1-844-818-0125
Next step for Providers: Providers are strongly encouraged to view this video and consider implementing the recommendations into the daily operations of their practice for applicable patients.
