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July 4th Holiday Horario de 4 de julio

Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!

Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!

Cold and flu season Temporada de influenza y resfriados

ALERT: Stay healthy this cold and flu season! Learn more

ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

New video, Mood Disorders in Primary Care

Date: January 2, 2024

Attention: All Providers

Call to action: Texas Children Health Plan (TCHP) Care Coordination Team is pleased to provide a video on mood disorders available here, Mood Disorders in Primary Care.  The video is on Bipolar Disorder and Major Depressive Disorder in children and adolescents.  In the video, you will find not only a brief overview of the mood disorders, but also tips for engaging your patients and recommendations for when to refer your patient to a mental health provider.  The video also shares contact information for our case management team that is available to assist you to ensure the highest quality of outpatient mental healthcare possible.  

Video- Mood Disorders in Primary Care
You will be asked to sign a guest book upon opening the video link. This is for TCHP administrative purposes.

Resources for providers: Please note that Child Psychiatry Access Network (CPAN) is available to you at https://txpeds.org/cpan and TCHP staff are always available to assist with our member’s mental health needs. Please find our contact information below.

TCHP Care Coordination Team
 832-828-1430

Find a provider- https://www.texaschildrenshealthplan.org/find-a-provider

Behavioral Health/Substance Abuse Hotline
STAR 1-800-731-8529
CHIP 1-800-731-8528
STAR Kids 1-844-818-0125

Next step for Providers: Providers are strongly encouraged to view this video and consider implementing the recommendations into the daily operations of their practice for applicable patients.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.