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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Billing Update for Texas Health Steps

To: All Texas Health Steps ProvidersSubject: Reminder – Billing for Texas Health Steps Services to Texas Children’s Health Plan Texas Children’s Health Plan follows the State of Texas Medicaid guidelines for Texas Health Steps checkups including the following: “Texas Health Steps medical checkups reflect the federal and state requirements for a preventive checkup. Preventive care medical checkups are a benefit of the Texas Health Steps program if they are provided by enrolled Texas Health Steps providers and all of the required components are completed. An incomplete preventive medical checkup is not a benefit. The Texas Health Steps periodicity schedule specifies screening procedures required at each stage of the client’s life to ensure that health screenings occur at age-appropriate points in a client’s life.” As noted in the Periodic Checkup Age Range table, the number of checkups is set for each age range. Members age 5 through 20 are allowed one complete Texas Health Steps visit per calendar year unless there are documented extenuating circumstances as outlined in the Texas Medicaid Provider Procedures Manual Exception-to-Periodicity Checkups. Providers submitting claims for exception-to-periodicity checkups without the appropriate exception modifier will be denied upon claim submission. Information on exceptions to periodicity can be found in section 5.3.7 Exceptions to Periodicity Checkups in the Texas Medicaid Provider Procedures Manual Children’s Services Handbook. For additional information on correct billing of Texas Health Steps, please contact your Provider Relations Manager at 832-828-1008 or toll free 800-731-8527.