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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

HEDIS Spotlight: Prenatal / Postpartum Care

HEDIS stands for Healthcare Effectiveness Data and Information Set. It is a widely used set of performance measures by the nation’s health plans, and an essential tool in ensuring that our members are getting the best healthcare possible. It is extremely important that our providers understand the HEDIS® specifications and guidelines. In this section of The Checkup we will highlight different HEDIS metrics. We will provide a description of the measures, the correct billing codes to support services rendered and tips that includes specific resources and tools available to you that correspond with that measure. MEASURE: FOLLOW-UP AFTER HOSPITALIZATION FOR MENTAL ILLNESSMEASURE DESCRIPTION: Members 6 years of age and older who were hospitalized for treatment of selected mental health diagnoses and who had an outpatient visit, an intensive outpatient encounter or partial hospitalization with a mental health practitioner within 7 and 30 days of discharge. CODING: Codes to Identify Follow-up Visits (must be with a mental health practitioner) CPT®-: 99201-99205, 99211-99215, 99217-99220, 99341- 99345, 99347-99350 UB Rev (Visit in a behavioral health setting: 0513, 0900-0905, 0907, 0911-0919 UB Rev (Visit in a non-behavioral health setting): 0510, 0515-0523, 0526-0529, 0982, 0983 TIPS:
  • The literature indicates that the patient is at greater risk for hospitalization within the first 7 days post-discharge, and that the risk of patient self-harm is high within the first 3 weeks post-discharge
  • Ensure that the follow-up appointment is made before the patient leaves the hospital and is scheduled within 7 days of discharge
  • Assist the patient with navigation of barriers, such as using their transportation benefit to get to their follow-up appointment
  • Review medications with patients to ensure they understand the purpose and appropriate frequency and method of administration
  • Ensure accurate discharge dates and document not just the appointments scheduled, but appointments kept. Visits must be with a mental health practitioner.
  • Follow-up visits must be supported by a claim, encounter or note from the mental health practitioner’s medical chart Other
  • Patients with chronic mental illness who are receiving care in multiple care settings may benefit from the TCHP Case Management Program – please contact Case management at 832-828-1430
MEASURE: Metabolic monitoring for children and adolescents on antipsychotics MEASURE DESCRIPTION: Children age 1 – 17 years that had two or more antipsychotic prescription dispensing events of the same or different medications and had metabolic testing (Glucose or HbA1C and LDL –C or other cholesterol test. CODING: Codes to identify Metabolic Testing Glucose test CPT: 80047, 80048, 80050, 80053, 80069, 82947, 82950, 82951 HbA1C test CPT: 83036, 83037, 3044F-3046F LDL –C test CPT: 80061, 83700, 83701, 83704, 83721, 3048F-3050F Cholesterol tests other than LDL, CPT: 82465, 83718, 84478 TIPS: Stress importance to parent/caregiver of the need to have these test performed Schedule follow-up appointments before patient leaves your office Have staff outreach no show patients to reschedule   MEASURE: Diabetes screening for people with schizophrenia or bipolar disorder who are using antipsychotic medications MEASURE DESCRIPTION: Patients 18 – 64 years of age with schizophrenia or bipolar disorder, who were dispensed an antipsychotic medication and had a diabetes screening test. CODING: Glucose test CPT: 80047, 80048, 80050, 80053, 80069, 82947, 82950, 82951 HbA1C test CPT: 83036, 83037, 3044F-3046F TIPS:
  • Screen your patients with these diagnoses that are taking antipsychotic medications yearly for diabetes
  • Explain to the patient the importance of completing lab work ordered