SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
The National Committee for Quality Assurance (NCQA) is a non-profit organization that measures the quality of healthcare across large populations. NCQA does this through its Health Effectiveness and Data Set, also known as HEDIS. HEDIS ‘Measures’ are a set of evidence based standards that Texas Children’s Health Plan is committed to improving upon in order to provide the best care for our members.
Making changes across your patient population is easier than you think! In fact, you can become a HEDIS HERO by simply providing prenatal care and postpartum care in a timely manner.
The HEDIS Prenatal and Postpartum Care Timeliness metrics measure the percentage of women who had a live birth and received a prenatal care visit during their first trimester of pregnancy or within 42 days of enrollment with TCHP.
Tips for being a prenatal HEDIS hero:
Include all the required documentation in the medical record for PRENATAL care visit:
A basic physical obstetrical examination that includes auscultation for fetal heart tones, pelvic exam with obstetric observations, or measurement of fundal height (a standardized prenatal flow sheet may be used)
Prenatal Care Procedure such as screening tests/obstetric panel, TORCH antibody panel alone, rubella antibody test/titer with a Rh incompatibility (ABO/Rh) blood typing, or Ultrasound/Echography of a pregnant uterus
Documentation of LMP or EDD with either prenatal risk assessment & counseling/education, or complete obstetrical history
Schedule prenatal care visits starting in the first trimester or within 42 days of enrollment
Ask your front office staff to prioritize new pregnant patients and ensure prompt appointments for any patient calling for a pregnancy visit. High-risk pregnancies or new members in their third trimester should have appointments offered within 5 days of request. Routine pregnancies should be offered an appointment within 14 days of request. Any patient with an emergency should be offered an appointment immediately.
