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Best practices to boost postpartum appointments

RELATE
  • DISCUSS the importance of the postpartum visit with your patient during her pregnancy
  • DISTRIBUTE the Texas Children’s Health Plan Postpartum Checklist to your patients in the late third trimester
MOTIVATE
  • INCLUDE Texas Children’s Health Plan postpartum visit information in your practice welcome packet
  • INFORM your patients about the Texas Children’s Health Plan value-added service they qualify for by attending their postpartum visit
  • TRACK your appointment success rate (the percentage of your patients who get the postpartum check between 21-56 days)
SET A DATE
  • SCHEDULE the postpartum visit before delivery (for example: at the same time her induction or Caesarean is scheduled)
  • SCHEDULE the postpartum visit before the patient leaves the hospital after delivery
COMMUNICATE
  • CALL 3 days after hospital discharge to remind patients of their postpartum appointment
  • CALL 1 day before appointments to remind patients to attend
  • CALL patients who miss their appointment and reschedule before the 56-day postpartum period ends