SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Clarification in Limitations of Allergen Immunotherapy
Based on recommendations of network providers, the immunotherapy preparation (CPT 95165) benefit has been modified to allow 80 units in 6 months. This will facilitate ease of payment for initial preparation of antigen mixture for new patients and is consistent with national guidelines.
Subsequent to the initial preparation claim, Texas Children’s Health Plan anticipates immunotherapy preparation (CPT 95165) maintenance claims consistent with national guidelines.
Billing
Use of CPT code 95165, professional services for the supervision and provision of antigens for allergen immunotherapy in excess of 80 units every 6 months, will be denied.
Claims appeals
Instances in which units over 80 are billed and denied will need to be appealed with clinical documentation. Documentation must include:
Proof avoidance or pharmacologic therapy has been unable to control symptoms.
Information on side effects to pharmacologic therapy if present.
Evidence of response to skin or serology testing.
Documentation of allergy type if determined to be life threatening (bees, fire ants, wasps, etc.).
Confirmation of symptoms of allergic rhinitis after natural exposure to allergen.
This policy is in accordance with the state limitation of 160 units per year.
If you have any questions regarding the claims appeal process, please contact Texas Children’s Health Plan Provider Relations at 832-828-1008.