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Flu Season Alert! Alerta de temporada de influenza:

Don’t let germs win this season – protect yourself and your family!

The flu vaccine is your best defense against flu and related complications – PLUS, it is a covered benefit for Texas Children’s Health Plan members! Learn more!

¡No permitas que los gérmenes ganen esta temporada! ¡Protégete a ti y a tu familia!

La vacuna contra la influenza es tu mejor defensa contra la influenza y sus complicaciones. Además, ¡es un beneficio cubierto para los miembros de Texas Children's Health Plan! Aprende más

Prior Authorization required on all Vendor Drug Program (VDP) identified medications

Attention: Star Kids ProvidersSubject: Reminder: Prior Authorization required on all Vendor Drug Program (VDP) identified medications Texas Children’s Health Plan requires prior authorization (PA) on certain medications per the VDP website prior to dispensing to members. To obtain a list of medications requiring prior authorization, visit the VDP website at: http://www.txvendordrug.com/formulary/preferred-drugs.shtml Providers can also view instructions on accessing and using the formulary at the Texas Children’s Health Plan website: http://www.thecheckup.org/2016/06/09/do-you-know-how-to-access-the-texas-childrens-healthplan-formulary/ Providers can submit PA documentation to Texas Children’s Health Plan’s pharmacy benefit manager, Navitus. PA forms can be found here: https://www.navitus.com/texas-medicaid-star-chip/prior-authorization-forms.aspx Prior authorizations need to be submitted to Navitus by faxing to 855-668-8553 and for questions please contact Navitus Customer Care at 877-908-6023. If the prior authorization request is denied, Providers may request an appeal by faxing the request to 832-825-8796. To assist Texas Children’s Health Plan in your request, please include the following information in your submission:
  • The reason for your appeal
  • A copy of the Navitus denial letter
  • A copy of documentation submitted to Navitus for prior authorization
  • Clinical documentation supporting the use of the medication
You can also contact Texas Children’s Health Plan’s Utilization Management at 832-828-1004, option 5 for further information.