SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Attention: All ProvidersEffective Date: September 3, 2020Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Polyethylene Glycol [PEG] 3350 (generic for Miralax), ClearLax (powdered formulation of PEG 3350) and generic lactulose are all laxatives on the Texas Medicaid drug formulary. These agents are equally safe and efficacious as Kristalose (brand formulation of lactulose) for STAR and CHIP members.
TCHP encourages providers to consider prescribing PEG 3350, ClearLax (available as powder) or generic lactulose (available in solution) rather than the brand Kristalose (available in packets) when appropriate for members new to therapy. TCHP also encourages switching current members from brand medications to generic alternatives when possible. Providers should continue to consider patient-specific factors and use their professional judgement and expertise when switching from Kristalose to PEG 3350, ClearLax, or lactulose.A summary of laxatives is listed below:
Next steps for providers: Providers should continue to follow American Academy of Pediatrics guidelines when prescribing and encouraged to consider the available generic agents in the laxative drug class for the appropriate health indications when prescribing.
Reference:
Philichi L (2018). Management of childhood functional constipation. Journal of Pediatric Health Care 32(1): 103-111. https://doi.org/10.1016/j.pedhc.2017.08.008.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.