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Severe Weather Alert Alerta de clima severo

If you are Texas Children’s Health Plan Member, we have tips that can help you deal with the severe weather. Learn more

Si eres miembro de Texas Children’s Health Plan, tenemos consejos que pueden ayudarte a lidiar con el clima severo. Aprende Más

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Subject: Emergency Extensions for Optometry Provider License Renewals

Attention: OptometristsEffective Date: December 18, 2020Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Texas Children’s Health Plan (TCHP) would like to inform network optometrists that due to the ongoing COVID-19 public health emergency, effective December 18, 2020, the Texas Optometry Board has issued an emergency rule extending the license expiration dates if the provider has met all the requirements outlined in the emergency rule. The emergency extension will only apply to licenses not renewed as of December 31, 2020. The emergency extension will expire on April 1, 2021, or the date that the Texas Optometry Board issues a final determination on a renewal application for the original license.How this impacts providers: Emergency license renewal extensions will be given to optometry providers if the following criteria is met:  
  • The license renewal process is initiated before December 31, 2020. 
  • The renewal fee is paid before December 31, 2020, and  
  • All appropriate continuing education (CE) are completed and submitted before December 31, 2020.  
Next steps for providers: Licenses will not be issued with the emergency extension date. Optometry providers can refer to the Texas Optometry Board website to confirm that their license was granted an extension. Providers that are indicated on the Texas Optometry Board website as meeting extension requirements should utilize a license expiration date of April 1, 2021, to submit provider enrollment applications. If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org. For access to all provider alerts, log into:www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.