SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Prior Authorization Criteria to Change for Omalizumab (Xolair) Effective March 1, 2022
Date: March 3, 2022
Attention: Primary care providers
Effective Date: March 01, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Effective on March 1, 2022, prior authorization criteria will change for omalizumab (Xolair) procedure code J2357. Prior authorization requests for clients with chronic idiopathic urticaria will no longer require documented failure of or contraindication to leukotriene inhibitor therapy.
How this impacts providers: Prior authorization for omalizumab (Xolair) will be considered for the following:
Moderate to severe asthma
For clients who are 6 years of age or older
For clients who have a diagnosis of moderate to severe asthma (diagnosis codes J4540 and J4550)
Chronic idiopathic urticaria (CIU)
For clients who are 12 years of age or older
For clients who have a diagnosis of CIU with symptoms despite H1 antihistamine treatment (diagnosis code L501)
With documentation supporting medical necessity for the treatment of CIU with omalizumab submitted with the authorization request that includes the following:
Documented failure of or contraindication to antihistamine
Evidence of an evaluation that excludes other medical diagnoses associated with chronic urticaria
Add-on maintenance treatment of nasal polyps
For clients who are 18 years of age or older
For clients who have a diagnosis of nasal polyps (diagnosis codes J330, J331, J338, and J339) with inadequate response to nasal corticosteroids
With documentation supporting medical necessity for maintenance treatment of nasal polyps with omalizumab submitted with the authorization request that includes the following:
Diagnosis of bilateral nasal polyposis confirmed by physical examination or nasal endoscopy
Documented failure of or contraindication to prior corticosteroids as monotherapy
Documented inadequate response to prior corticosteroid treatments
Documentation supporting medical necessity for the treatment of asthma with omalizumab must be submitted with the authorization request and include the following:
Symptoms are inadequately controlled with the use of either combination therapy:
12 months of high-dose inhaled corticosteroid (ICS) given in combination with a minimum of 3 months of controller medication (either a long-acting beta2-agonist [LABA], leukotriene receptor antagonist [LTRA], or theophylline) unless the client is intolerant of or has a medical contraindication to these agents
6 months of ICS with daily oral glucocorticoids given in combination with a minimum of 3 months of controller medication (a LABA, LTRA, or theophylline) unless the client is intolerant of or has a medical contraindication to these agents