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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Age and Diagnosis Restriction Updates for Drug Procedure Codes, Effective March 1

Date: April 6, 2022 Attention: Providers Effective Date: March 1, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: On March 1, 2022, HHSC updated age and diagnosis restrictions for drug procedure codes J0596, J0598, J0599, and J9348 for Medicaid and CHIP. Fee-for-service criteria for J0596, J0598, J0599, and J9348 were effective on March 1, 2022. Beginning April 1, 2022, HHSC will update the Texas Medicaid Provider Procedures Manual (TMPPM), Outpatient Drug Services Handbook to include the updates listed below to drug procedure codes for age and diagnosis restrictions. How this impacts providers: TCHP has implemented age and diagnoses restrictions for the following procedures codes: Age Restriction Updates HHSC will restrict Ruconest (procedure code J0596) to clients who are 13 years and older. HHSC will restrict Cinryze (procedure code J0598) and Haegarda (procedure code J0599) to clients who are 6 years and older. Diagnosis Restriction Updates HHSC will restrict Ruconest, Cinryze, and Haegarda (procedure codes J0596, J0598, and J0599) to diagnosis code D841. Naxitamab-gqgk, (procedure code J9348) will no longer be diagnosis-restricted. HHSC will remove the table of diagnosis codes listed for procedure code J9119 in the TMPPM, Outpatient Drug Services Handbook, section 7.15, Cemiplimab-rwlc. This procedure code is not diagnosis restricted. In addition, HHSC will include the following drugs in the TMPPM, Outpatient Drug Services Handbook:
  • Amivantamab-vmjw (procedure code J9061)
  • Brolucizumab-dbll (procedure code J0179)
  • Cabotegravir and Rilpivirine (procedure code J0741)
  • Caffeine citrate (procedure code J0706)
  • Cefiderocol (procedure code J0699)
  • Coagulation factor XA (recombinant), inactivated-zhzo (procedure code J7169)
  • Daratumumab and hyaluronidase-fihj (procedure code J9144)
  • Degarelix injection (procedure code J9155)
  • Dostarlimab-gxly (procedure code J9272)
  • Eptinezumab-jjmr (procedure code J3032)
  • Evinacumab-dgnb (procedure code J1305)
  • Factor V11a (Antihemophilic factor, recombinant-JNCW) (procedure code J7212)
  • Givosiran (procedure code J0223)
  • Imipenem, Cilastatin and Relebactam (procedure code J0742)
  • Immune Globulin Xembify (procedure code J1558)
  • Isatuximab-irfc (procedure code J9227)
  • Lefamulin (procedure code J0691)
  • Lumasiran (procedure code J0224)
  • Loncastuximab tesirine-lpyl (procedure code C9084)
  • Lurbinectedin (procedure code J9223)
  • Margetuximab-cmkb (procedure code J9353)
  • Meloxicam (procedure code J1738)
  • Melphalan Evomela (procedure code J9246)
  • Mitomycin for pyelocalyceal solution (procedure code J9281)
  • Naxitamab-gqgk (procedure code J9348)
  • Pegaspargase injection (procedure code J9266)
  • Polatuzumab vedotin (procedure code J9309)
  • Prothrombin complex, Human (procedure code J7168)
  • Rilonacept (procedure code J2793)
  • Sacituzumab govitecan-hziy (procedure code J9317)
  • Trilaciclib (procedure code J1448)
  Next steps for providers: Prescribers should adjust their prescribing patterns accordingly and share this update with their staff as well If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.