Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!
Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!
SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Date: August 12, 2022 Attention: All Providers Effective date: September 1, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that the Health and Human Services Commission (HHSC) has completed a comprehensive review of vaccine-related services. To align with Advisory Committee on Immunization Practices (ACIP) recommendations, HHSC is updating its policy for vaccines and vaccine administration covered by CHIP under Physician/ Physician Extender Professional Services.
How this impacts providers: Effective for dates of service on or after September 1, 2022, vaccine and vaccine administration benefits will change for Texas CHIP.
The following vaccines and administration of these vaccines will become benefits for nephrology providers in the office setting and nephrology providers and renal dialysis facilities in the outpatient hospital setting. However, FQHC providers will no longer be reimbursed for these services rendered in the home setting.
Hepatitis B immune globulin
Hepatitis B vaccine for immunocompromised/dialysis patients
Influenza vaccine
Pneumococcal vaccine
Updates by vaccine:
Influenza
The following places of service and provider types will no longer be reimbursed for influenza vaccine administration:
Place of Service
Provider Type
Office
Comprehensive Health Center (CHC), Family Planning Clinic
Rabies Post-Exposure Prophylaxis
The following places of services and provider types will no longer be reimbursed for rabies post-exposure prophylaxis and rabies vaccines:
Place of Service
Provider Type
Office
Rural Health Clinic – Freestanding/Independent and Rural Health Clinic – Hospital Based
Home
Rural Health Clinic – Freestanding/Independent
Outpatient Hospital
Physician Assistant, Nurse Practitioner, Clinical Nurse Specialist, Physician, Clinic/Group Practice, Rural Health Clinic – Freestanding/Independent and Rural Health Clinic – Hospital Based
Other Locations
Rural Health Clinic – Freestanding/Independent and Rural Health Clinic – Hospital Based
Meningococcal Vaccine
Meningococcal vaccine may now be reimbursed to Comprehensive Care Program (CCP) providers for services rendered in the office, home, and other settings.
Bacille Calmette-Guerin (BCG) Vaccine.
The following places of service and provider types may now be reimbursed for BCG vaccine:
Place of Service
Provider Type
Office
Certified Nurse Midwife, Registered Nurse, Licensed Midwife, Comprehensive Care Program (CCP)