Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!
Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!
SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Reminder of Updated Rendering Provider Edit Requirements
Date: November 10, 2022Attention: All ProvidersEffective Dates: June 21, 2022 for rendering edit requirements Further clarification provided: November 10, 2022Providers shouldmonitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving the nature of the COVID-19 Event.Call to action: Texas Children’s Health Plan (TCHP) would like to remind providers of billing requirements for the rendering provider taxonomy on professional claims. Our contracted clearinghouse, Change Healthcare (CHC), will reject any claims that do not contain proper Billing Provider Taxonomy Numbers, Billing Providers NPI’s, and/or rendering provider taxonomy when applicable.
Rendering Taxonomy code billing requirements can differ depending on the following:
Rendering National Practitioner Identification (NPI) is different than the Billing NPI
Rendering NPI is the same as the Billing NPI
The rendering provider taxonomy is required when the rendering provider is different than the billing NPI. This information submitted must match the State’s Master Provider File effective on the date of service for the claim.
Resource: TMPPM Section 6.1.2, Claims Filing InstructionsBelow are scenarios to serve as guidance with the Rendering Taxonomy Code Billing Requirements:
Scenario One
Action
Rendering NPI is different than the billing NPI.
Rendering Taxonomy is required.
Rendering NPI and Billing NPI are the same.
Rendering Taxonomy is not required.
How this impacts providers: Here is a summary of the required fields for Professional 837P (CMS/1500) Claims:
Loop /Segment
Description
2000A PRV (billing taxonomy required) *
2300 CLM05-01 (header, place of service code)
2400 SV105 (service detail, place of service code)
§ The billing provider taxonomy is required on all claims.
§ The rendering provider name, NPI, and Taxonomy are required on Professional claims when Rendering Provider information is submitted at the claim and/or service line level. Taxonomy and NPI used should be those attested with at Texas Medicaid.
§ There are no attestation checks at CHC; this is done at TCHP for billing provider and rendering provider.
§ CHC will check the following:
§ Each detail service line. If “ALL” lines do not meet exemption Place of Service (POS) list, the edit for rendering provider/taxonomy will appear and
§ CHC will also check the header and service detail line POS values.
§ TCHP’s contracted clearinghouse, CHC, will reject any claims that do not contain proper Rendering Provider Taxonomy Numbers and/or Rendering Providers NPI’s
2310B PRV Rendering Provider Taxonomy
§ Taxonomy and NPI used should be those attested with Texas Medicaid
Place of Services
10 Telehealth Provided in Patient’s Home
12 Home
25 Birthing Center
31 Skilled Nursing Facility
32 Nursing Facility
33 Custodial Care Facility
34 Hospice
41 Ambulance-Land
42 Ambulance- Air or Water
50 Federally-Qualified Health Center
62 Comprehensive Inpatient Rehabilitation Center
65 End-Stage Renal Disease Treatment Facility
72 Rural Health Clinic
81 Independent Laboratory
Next steps for providers: Providers should share this reminder with their billing staff and ensure proper rendering provider taxonomy information (if applicable) are submitted when submitting claims.
If you have any questions, please contact your Provider Relations Liaison or email the Provider Relations Department at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers
