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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

Obtenga más información AQUI

Younger Age Groups Now Eligible For Bivalent COVID-19 Booster Vaccines

Date: November 10, 2022Attention: All Providers               Effective date: October 12, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers of the recent changes to the eligible age groups for booster vaccines. On October 12, 2022, the U.S. Food and Drug Administration (FDA) amended the Emergency Use Authorizations (EUAs) for the bivalent Pfizer-BioNTech and Moderna COVID-19 vaccines for use as a single booster dose in younger age groups.  For more detailed information about the bivalent vaccine EUA approval, changes to monovalent vaccines, product labeling, preparation, and administration, reference the following links. Resources: How this impacts providers: Pfizer-BioNTech
  • Under the EUA, Children down to five years may receive the bivalent Pfizer-BioNTech COVID-19 booster vaccine when given at least two months after:
    • completion of the primary vaccination series OR
    • the most recent monovalent booster vaccine
  • Pfizer-BioNTech developed a new formulation for the bivalent COVID-19 booster vaccine that is specific to the younger age group.
  • HHSC added the following national drug codes (NDCs) to the Medicaid and CHIP formulary as a payable pharmacy benefit for children 5 through 11 years old effective October 12:
 
Drug NameDoseNDC
PFIZER COVID BIVAL (5-11YR)EUA0.2 mL59267-0565-02
PFIZER COVID BIVAL (5-11YR)EUA0.2 mL59267-0565-01
  Moderna
  • Under the EUA, children down to six years may receive the bivalent Moderna COVID-19 booster vaccine after at least two months after:
    • completion of the primary vaccination series OR
    • the most recent monovalent booster vaccine
  • Moderna did not develop a new formulation for the bivalent COVID-19 booster vaccine. Rather, a lower dosage of 0.25 ml is indicated for children 6 through 11 years old.
  • HHSC previously added the following NDCs to the Medicaid and CHIP formulary on August 31, 2022, as a payable pharmacy benefit.  Under the amended EUA from the FDA, these NDCs are now also authorized for use in children 6 through 11 years old:
 
Drug NameDoseNDC
MODERNA COVID BIVAL (6Y UP) EUA0.25 mL80777-0282-05
MODERNA COVID BIVAL (6Y UP) EUA0.25 mL80777-0282-99
 
  • As a reminder, the same NDCs for the bivalent Moderna COVID-19 booster dose can be used for individuals 12 years and older, but the dose is 0.5 mL.
  If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.