SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Reminder: ECI Providers Are Not Required to Have Site Visits Conducted by the State Medicaid Agency
Date: March 31, 2025
Attention: ECI Providers
Call to action: A reminder that ECI providers are not required to have a Medicaid site visit conducted by the state Medicaid agency as part of the MCO provider credentialing process. This is because ECI providers are designated ‘limited’ risk. Only providers who are designated as ‘moderate’ or ‘high’ risk are required to have site visits. Therefore, ECI providers do not have to provide a site survey certificate. Federal site visit requirements can be found in 42 Code of Federal Regulations § 455.432.
What is ECI? Early Childhood Intervention (ECI) is a statewide program for children, birth to age three, with disabilities and developmental delays. To be eligible for ECI and receive ECI services from an ECI contractor, a child must have a medically diagnosed condition that has a high probability of resulting in developmental delay, an auditory or visual impairment, or a developmental delay.
Additional information on ECI Services and MCOs: MCOs like Texas Children’s Health Plan (TCHP) must ensure members have access to ECI services, regardless of whether the MCO contracting process with the ECI providers is completed. In this case, MCO/TCHP must make arrangements to pay ECI providers an out-of-network (OON) rate until the contract(s) are in place. Additionally, MCOs/TCHP are required to reimburse OON providers when medically necessary covered services are not available through network providers. More information on ECI and OON requirements can be found in the Uniform Managed Care Manual (UMCM) 16.1.9.2, Out-of-Network Reimbursement for Early Childhood Intervention Services.
Next step for Providers: ECI Providers should share this communication with their staff.
