SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Reminder to include the INVOICE when Billing for Nutritional Products
Date: April 10, 2025
Attention: Durable Medical Equipment (DME) and Home Health Providers
Call to action: Texas Children’s Health Plan (TCHP) would like to remind Durable Medical Equipment (DME) and Home Health Providers of the guidance provided by TMHP when billing for nutritional products. Providers must conduct the following actions:
Retain all orders; copies of completed, signed, and dated Title XIX forms; delivery slips; and corresponding invoices for all supplies provided to a client. Durable medical equipment providers must disclose these records to Health and Human Services Commission (HHSC) or its designee on request.
To clarify, the INVOICE TCHP is referring to in this alert is not the MSRP pricing or the invoice the providers use to charge the MCO and/or the public. TCHP considers an invoice as the document/bill received by the provider from their supplier and that most commonly represents the provider’s supply cost. For a provider’s claim to successfully process, this invoice should be attached to the claim when submitted. Alternatively, the provider can upload their missing documents upon appealing the claim via the provider portal, Texas Children’s®Link.
