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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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TMPPM Update for Continuous Glucose Monitoring

Date: September 17, 2025

Attention: All Providers

Effective date: November 1, 2025

Call to action: Texas Children’s Health Plan (TCHP) would like inform providers that on November 1, 2025, the Texas Medicaid & Healthcare Partnership (TMHP) will update prior authorization language in the Texas Medicaid Provider Procedures Manual (TMPPM), Medical and Nursing Specialists, Physicians, and Physician Assistants Handbook, section 9.2.24, “Continuous Glucose Monitoring (CGM).”

The updated prior authorization language will include the following:

  • The client must be compliant with their medical regime, perform multiple daily insulin administrations, or use an insulin pump.
  • The provider must document the medical necessity of CGM for the client.
  • The client’s medical record must include a provider statement confirming a history of daily self-blood glucose monitoring.

Prior Authorization Criteria

Texas Medicaid will consider approving prior authorization requests for diabetic clients who are not using insulin if at least one of the following conditions is present:

  • Frequent problematic hypoglycemic episodes
  • Unexplained large fluctuations in daily, preprandial blood glucose
  • Episodes of ketoacidosis or hospitalization for uncontrolled glucose

Note: Daily blood glucose logs are not required for prior authorization requests.

Next steps: Please share this information with your staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all provider alerts,log into:
www.texaschildrenshealthplan.org/provideralerts.