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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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2025-2026 Flu Season: Encourage Members to Protect Themselves

Attention Primary Care Providers:

The 2025-2026 flu season has begun. With ongoing cases of highly contagious respiratory illnesses, it is important to remind patients to protect themselves and their families by getting routine vaccinations. Receiving recommended vaccinations, such as the influenza vaccination, can help prevent unnecessary medical visits and hospitalizations.

This communication provides up-to-date resources to support your practice throughout the season.

Provider Resources

Key Takeaways

  • Vaccination Efforts are Vital
    • As appropriate, please encourage your patients to protect themselves against respiratory viral illnesses by receiving any recommended vaccinations, such as but not limited to influenza, and respiratory syncytial virus.
    • Give patients the opportunity to ask questions and express/address any concerns, especially regarding the safety and efficacy of influenza vaccinations
  • RSV Information
  • Antibiotic Utilization for Respiratory Conditions
    • Reiterate to patients that antibiotic medication does not effectively treat viral illnesses.
    • Reassure patients about their plan of care for respiratory viral illnesses.
  • Right Care, Right Place, and Right Time
    • Educate patients on when and where to seek medical care. Help them recognize true emergencies that require immediate attention versus non-emergency situations.
  • Patient Education Resources

Symptom Differentiation
 

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Respiratory Illness Chart

For more information, visit https://www.texaschildrenshealthplan.org/your-health/health-conditions-and-treatments/cold-flu-allergies

Thank you for your commitment to caring for and protecting our TCHP members. Your efforts make a significant difference!

Next step for providers: Providers should share this communication with their staff.

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.