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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Breath of Fresh Air: Essential Reminders for Providers During Respiratory Viral Illness Season - Refreshed with new information

Date: June 20, 2025

Attention: All Providers

Background information: Infections like influenza (flu), respiratory syncytial virus (RSV), and COVID-19 are circulating in our communities.

This communication aims to equip you with comprehensive and up-to-date provider resources to support your practices during this season.

Provider Resources

Key Takeaways

  • Vaccination is Vital

As appropriate, please encourage your patients to best protect themselves against respiratory viral illnesses by receiving any recommended vaccinations, such as but not limited to influenza, and respiratory syncytial virus.

Information about the flu season and vaccination can be found in the 2024-2025 Flu Season: Encourage Members to Protect Themselves Provider Alert

  • RSV Information

Crucial information about RSV season and vaccination can be found in the 2024-2025 RSV Season and Synagis Prior Authorization Provider Alert

  • Reiterate to patients that antibiotic medication does not effectively treat viral illnesses. Reassure patients about their plan of care for respiratory viral illnesses.
  • Right Care, Right Place, and Right Time

Educate patients on when and where to seek medical care. Help them recognize true emergencies that require immediate attention versus non-emergency situations.

  • Patient Resources

Please review and share this helpful link to Stay healthy this Cold and Flu Season! with your patients: https://www.texaschildrenshealthplan.org/flu

Symptom Differentiation

It's a ColdIt's the FluIt's RSV

Slow onset of symptoms

No or mild fever

Mild tiredness

Normal appetite

Muscles are not achy

No chills

No headache

Cold Fact Sheet (PDF)

Sudden onset of symptoms

High fever

Severe tiredness

Lower than normal appetite

Achy muscles

Chills

Headache

Flu Fact Sheet (PDF)

Uncontrolled cough

Runny nose

Decrease in appetite

Sneezing

Fever

Wheezing

 

Thank you for your commitment to caring for and protecting our TCHP members. Your efforts make a significant difference!

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts,log into
www.texaschildrenshealthplan.org/provideralerts.