SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Breath of Fresh Air: Essential Reminders for Providers During Respiratory Viral Illness Season
Date: October 30, 2024
Attention: All Providers
Background information: The respiratory viral illness season has begun, and infections like influenza (flu), respiratory syncytial virus (RSV), and COVID-19 are circulating in our communities.
This communication aims to equip you with comprehensive and up-to-date provider resources to support your practices during this critical time.
At the Texas Children’s Health Plan (TCHP) Provider Advisory Group Meeting in September 2024, Audrey Voss, Clinical Practice Consultant, presented important educational material regarding Respiratory Viral Illness Season: What You Need to Know to Educate and Protect Your Patients. To view this presentation, click here.
Key Takeaways
Vaccination is Vital As appropriate, please encourage your patients to best protect themselves against respiratory viral illnesses by receiving vaccinations for influenza, respiratory syncytial virus, and COVID-19 infections. Information about the flu season and vaccination can be found in the 2024-2025 Flu Season: Encourage Members to Protect Themselves Provider Alert
Reiterate to patients that antibiotic medication does not effectively treat viral illnesses. Reassure patients about their plan of care for respiratory viral illnesses.
Right Care, Right Place, and Right Time Educate patients on when and where to seek medical care. Help them recognize true emergencies that require immediate attention versus non-emergency situations.
