Skip to main content
July 4th Holiday Horario de 4 de julio

Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!

Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!

Cold and flu season Temporada de influenza y resfriados

ALERT: Stay healthy this cold and flu season! Learn more

ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

Discontinuation of Kangaroo ePump and Kangaroo Joey Enteral Feeding Pumps

Date: September 20, 2024
Attention: Durable Medical Equipment (DME) Providers
Effective date for short term rentals: September 12, 2024

Background information: Texas Children’s Health Plan (TCHP) would like to inform network providers of the discontinuation of the Kangaroo ePump and Kangaroo Joey enteral feeding pumps. Cardinal Health, the manufacturer of the products, is experiencing global supply chain challenges, including ageing componentry and discontinued materials, which has affected the ability to sustain manufacturing the products. 

Per Cardinal Health, the Kangaroo ePump feeding sets and accessories anticipated end of supply date is June 30, 2025, and the Kangaroo Joey feeding sets and accessories anticipated end of supply date is September 30, 2027.

For more information on the discontinuation schedule, please refer to the update from Cardinal Health.

How this impacts providers: To minimize the potential disruption this situation may cause your patients, our members, in obtaining pumps and accessories during the current supply chain issues, TCHP will approve short term rentals of alternate pumps for three months, effective September 12, 2024. 

The procedure code for enteral nutrition infusion pump, any type, is B9002.

Next step for providers: TCHP is committed to supporting providers and members navigate this discontinuation and will provide updates. For questions, please contact your assigned Provider Relations Liaison (PRL).

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts,log into
www.texaschildrenshealthplan.org/providers/provider-news/provider-alerts.