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Get Fast Provider Enrollment Assistance with Provider Enrollment Assistant Tool (PEAT) Today
Date: July 24, 2025
Attention: Providers
Call to action: Texas Medicaid & Healthcare Partnership’s (TMHP’s) has a new Provider Enrollment Assistant Tool named PEAT. It is question-based software available on the Provider Enrollment web page that can deliver instant answers to provider enrollment-related questions. Users simply type in a question, and PEAT can provide direct answers or guide users to the resources they need.
How this impacts providers: PEAT can help providers do the following.
- Find answers to revalidation questions, including timeframe guidance.
- Schedule an online appointment for personalized support with enrollment issues, including step-by-step guidance from a provider representative.
- Learn more about Provider Enrollment and Management System (PEMS) maintenance requests.
- Provide enrollment instructions, including instructions for new enrollments, reenrollments, and updates to existing enrollments.
How to Access and assistance:
- Providers can easily access PEAT by clicking on the Enrollment Help link on the left-hand menu of the Provider Enrollment web page. Click the Provider Enrollment Assistant Tool button and follow the prompts to begin.
- To use PEAT, providers must have their National Provider Identifier (NPI), ZIP code, taxonomy number (if applicable), and any contact information related to the NPI.
- If providers need additional enrollment support, a provider enrollment walk-through session with a provider recruitment and retention specialist is available and can be scheduled using PEAT.
- Providers can also find more enrollment help on the PEMS Instructional Website and the TMHP YouTube Channel.
Next step for Providers: Providers needing help with the enrollment process should visit the
Provider Enrollment page and utilize PEAT and corresponding resources.
If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.
For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.