Infant Formula Recall Retirada del mercado de fórmula infantil

ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more

AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

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Get Fast Provider Enrollment Assistance with Provider Enrollment Assistant Tool (PEAT) Today

Date: July 24, 2025

Attention: Providers

Call to action: Texas Medicaid & Healthcare Partnership’s (TMHP’s) has a new Provider Enrollment Assistant Tool named PEAT. It is question-based software available on the Provider Enrollment web page that can deliver instant answers to provider enrollment-related questions. Users simply type in a question, and PEAT can provide direct answers or guide users to the resources they need.

How this impacts providers: PEAT can help providers do the following.

  • Find answers to revalidation questions, including timeframe guidance.
  • Schedule an online appointment for personalized support with enrollment issues, including step-by-step guidance from a provider representative.
  • Learn more about Provider Enrollment and Management System (PEMS) maintenance requests.
  • Provide enrollment instructions, including instructions for new enrollments, reenrollments, and updates to existing enrollments.

How to Access and assistance:

  • Providers can easily access PEAT by clicking on the Enrollment Help link on the left-hand menu of the Provider Enrollment web page. Click the Provider Enrollment Assistant Tool button and follow the prompts to begin.
  • To use PEAT, providers must have their National Provider Identifier (NPI), ZIP code, taxonomy number (if applicable), and any contact information related to the NPI.
  • If providers need additional enrollment support, a provider enrollment walk-through session with a provider recruitment and retention specialist is available and can be scheduled using PEAT.
  • Providers can also find more enrollment help on the PEMS Instructional Website and the TMHP YouTube Channel.

Next step for Providers: Providers needing help with the enrollment process should visit the

Provider Enrollment page and utilize PEAT and corresponding resources.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org. 

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.