Texas Children's Health Plan will be closed on Monday, September 1st, in observance of Labor Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Tuesday, September 2nd. Wishing you a safe and happy Labor Day!
Texas Children's Health Plan estará cerrado el lunes 1 de septiembre por el Día del Trabajo. Durante nuestra ausencia, puedes comunicarse con nuestra línea telefónica de ayuda fuera del horario habitual al 1-800-686-3831. Reanudaremos nuestro horario regular el martes 2 de septiembre. ¡Te deseamos un feliz y seguro Día del Trabajo!
New Rewards Coming Soon!¡Se vienen nuevas recompensas!
Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.
¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.
Get Fast Provider Enrollment Assistance with Provider Enrollment Assistant Tool (PEAT) Today
Date: July 24, 2025
Attention: Providers
Call to action: Texas Medicaid & Healthcare Partnership’s (TMHP’s) has a new Provider Enrollment Assistant Tool named PEAT. It is question-based software available on the Provider Enrollment web page that can deliver instant answers to provider enrollment-related questions. Users simply type in a question, and PEAT can provide direct answers or guide users to the resources they need.
How this impacts providers: PEAT can help providers do the following.
Find answers to revalidation questions, including timeframe guidance.
Schedule an online appointment for personalized support with enrollment issues, including step-by-step guidance from a provider representative.
Learn more about Provider Enrollment and Management System (PEMS) maintenance requests.
Provide enrollment instructions, including instructions for new enrollments, reenrollments, and updates to existing enrollments.
How to Access and assistance:
Providers can easily access PEAT by clicking on the Enrollment Help link on the left-hand menu of the Provider Enrollment web page. Click the Provider Enrollment Assistant Tool button and follow the prompts to begin.
To use PEAT, providers must have their National Provider Identifier (NPI), ZIP code, taxonomy number (if applicable), and any contact information related to the NPI.
If providers need additional enrollment support, a provider enrollment walk-through session with a provider recruitment and retention specialist is available and can be scheduled using PEAT.
