Good news! We’ve made it easier for Texas Children’s Health Plan members to log in to the MyChart website. Now, you can access all your MyChart health care features anytime, anywhere using our new sign-in widget. Click the link to log in now
¡Buenas noticias! Hemos hecho más fácil el inicio de sesión en MyChart para nuestros miembros de Texas Children’s Health Plan. Ahora puedes acceder a todas las funciones de cuidado médico de MyChart en cualquier momento y desde cualquier lugar mediante nuestro nuevo widget de inicio de sesión. Haz clic en el enlace para iniciar sesión.
Important UpdateActualización importante:
Good news! All CHIP, STAR, and STAR Kids Member Handbooks are now available online. Quick, easy access to your benefits and coverage information - any time!
¡Buenas noticias! Todos los manuales para miembros de CHIP, STAR y STAR Kids ya están disponibles en línea. Obtén acceso rápido y sencillo a la información sobre tus beneficios y cobertura, ¡en cualquier momento!
New Behavioral Health Discharge Follow-Up Assessment
Date: December 20, 2024
Attention: Behavioral Health Providers
Call to action: We are excited to announce the implementation of a new Behavioral Health Discharge Follow-Up Assessment, designed to improve care coordination and support for our members at a vulnerable time in their health care journey.
The assessment, performed by our dedicated and highly-skilled staff of service coordinators, is used to assess members:
After discharge home from an inpatient behavioral health admission.
After discharge home from an emergency department visit for mental illness.
How this impacts providers: Key Features of the Follow-Up Assessment:
Discharge Plan Review: Evaluates the legally authorized representative (LAR) or adult member’s understanding of discharge instructions, that they are comfortable with the plan of care, and know who to contact if they need support.
Care Management: Assesses comprehension of medication changes and whether the member was able to access prescribed medications.
Timely Follow-Up: Ensures the member has an appointment scheduled with a behavioral health provider within 7 days of discharge.
Barrier Identification: Identifies potential barriers to follow-up care, such as transportation issues, and provides assistance to overcome them.
Risk Level Assessment: Provides the service coordinator an opportunity to evaluates the member's risk level to ensure they are appropriate and stable for outpatient care.
Resource Provision: Offers care coordination services, including scheduling follow-ups and connecting members with community resources.
If this assessment is completed for one of your patients, you will receive the results by one of the following means:
secure email
Fax
Telephonically
Epic In-Basket Message
We recommend reviewing the information and adding it to the patient’s medical record for future clinical decision-making.
This process ensures you are informed about the patient’s post-discharge status and any additional support provided by our team. By working together, we can enhance follow-up care and improve outcomes for your patients, our members.
Next step for Providers: It is highly recommended that providers utilize the information from the follow-up assessment when creating future care plans for their patients. Providers should share this communication with their staff.
