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Severe Weather Alert Alerta de clima severo

If you are Texas Children’s Health Plan Member, we have tips that can help you deal with the severe weather. Learn more

Si eres miembro de Texas Children’s Health Plan, tenemos consejos que pueden ayudarte a lidiar con el clima severo. Aprende Más

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

Obtenga más información AQUI

Prior Authorization Guideline Update Notification

Call to action: The purpose of this communication is to inform providers of changes to the Prior Authorization Guidelines. 

As a reminder, all of the Texas Children’s Health Plan prior authorization information including Prior Authorization Guidelines are available on this webpage, https://www.texaschildrenshealthplan.org/for-providers/prior-authorization-information. 

How this impacts providers: Updates and changes to the guidelines are as follows:

Guideline   

Changes  

TCHP Orthoses Guidelines  

 

  • Updated criteria for foot orthoses, clarifying additional criteria for foot inserts   

TCHP Single Photon Emission Computed Tomography (SPECT) Guidelines  

  • Minimal revisions to language and format for readability. 

  • Added non-Cardiac indication, initial/subsequent staging for Thyroid Cancer 

TCHP Secretion and Mucous Clearance Devices Guidelines  

   

  • No change to criteria 

TCHP Organ Tissue Transplant Guidelines  

  • Clarified limitation on donor expenses  

  • Added section on covered indications for stem cell transplants per Texas Medicaid Provider Procedures Manual (TMPPM)  

  • Removed reporting requirement to Stem Cell Transplant Outcome Database as this is more restrictive than TMPPM  

 

Benefit change effective 9/1/2024: TCHP Telemonitoring Guideline  

   

  • Added updates to align with Texas Medicaid Provider Procedures Manual (TMPPM) changes effective 9/1/24.  

    • Only one risk factor is needed (previously 2)  

    • Allowed practitioners can order telemonitoring (in addition to physicians) 

    • New telemonitoring request form is used  

    • FQHC and RHC can provide telemonitoring  

 

TCHP Prescribed Pediatric Extended Care Center (PPECC) Guidelines  

  • Added provider requirement for PPECC interdisciplinary conferences every 90 days per TMPPM 

  • Documentation requirement for signed consent by member/legal authorized representative for initial PPECC requests moved to separate section. 

  

TCHP Sleep Studies Guidelines  

  • Added Section 1 clarifying prior authorization requirements:  

    • Prior authorization is not required for in network providers;  

    • Out of Network (OON) provider requests are reviewed against OON Guidelines and Sleep Study Guidelines  

 

Next step for Providers:  Providers should become familiar with the prior authorization guidelines and check them regularly for further updates.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org. 

For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.