SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Call to action: The purpose of this communication is to inform providers of changes to the Prior Authorization Guidelines.
As a reminder, all of the Texas Children’s Health Plan prior authorization information including Prior Authorization Guidelines are available on this webpage, https://www.texaschildrenshealthplan.org/for-providers/prior-authorization-information.
How this impacts providers: Updates and changes to the guidelines are as follows:
Guideline
Changes
TCHP Orthoses Guidelines
Updated criteria for foot orthoses, clarifying additional criteria for foot inserts
TCHP Single Photon Emission Computed Tomography (SPECT) Guidelines
Minimal revisions to language and format for readability.
Added non-Cardiac indication, initial/subsequent staging for Thyroid Cancer
TCHP Secretion and Mucous Clearance Devices Guidelines
No change to criteria
TCHP Organ Tissue Transplant Guidelines
Clarified limitation on donor expenses
Added section on covered indications for stem cell transplants per Texas Medicaid Provider Procedures Manual (TMPPM)
Removed reporting requirement to Stem Cell Transplant Outcome Database as this is more restrictive than TMPPM