SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Call to action: The purpose of this communication is to inform providers that beginning April 1, 2026, claims for seating assessments (procedure code 97542) can be submitted for the following procedures on the same date of service with appropriate documentation:
Physical therapy (PT) evaluations (procedure codes 97161, 97162, or 97163);
Occupational therapy (OT) evaluations (procedure codes 97165, 97166, or 97167); or
PT or OT re-evaluation (procedure codes 97164 or 97168).
How this impacts providers: Claim information
Claims submitted for seating assessments on the same date of service as therapy evaluations or re-evaluations must be submitted with documentation of distinct start and stop times for each service.
Seating assessment services that overlap times with therapy evaluation or re-evaluation services will be denied.
Claims for seating assessments submitted on the same date of service as therapy evaluations or re-evaluations will be manually reviewed to confirm there was no overlap with the services performed.
Next steps for Providers: Providers should share this information with their staff. Texas Medicaid managed care organizations (MCOs) like Texas Children’s Health Plan (TCHP) must provide all medically necessary, Medicaid-covered services to Medicaid members who are enrolled in their MCO/TCHP. Administrative procedures, such as prior authorization, precertification, referrals, claims and encounter data filing, may differ from traditional Medicaid (fee-for-service) and from MCO to MCO. Providers should reference a member’s specific MCO/TCHP for information on these items. For TCHP, this information can be found on the provider page available at https://www.texaschildrenshealthplan.org/providers.
The Texas Medicaid Provider Procedures Manual, Durable Medical Equipment, Medical Supplies, and Nutritional Products Handbook will be updated to reflect this change on May 1, 2026.
