SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Thank you for choosing Texas Children’s Health Plan!
It’s been our mission for 30 years to help Texas families stay healthy. No matter your child’s health needs, we’re here to help with personalized support, high-quality providers, extra benefits, and more. You can count on us!
Consider this video your quick guide on how to get the most out of your child’s benefits. Enjoy!
Four Steps to Get Started:
Understand your child’s Member ID card.
Every child in your family covered by the Health Plan will get a Member ID card in the mail. This card is proof of your child’s health coverage and you need to bring it to each of their doctor’s visits.
If your child’s Member ID card hasn’t yet hit your mailbox, you can either:
Contact Texas Health and Human Services Commission (HHSC) at 2-1-1, Option 2, or on YourTexasBenefits.com to update your mailing address.
Print out a temporary Member ID card from your Texas Children’s® MyChart account. (See Step 4!)
Confirm your child’s Primary Care Provider (PCP).
Take a moment and make sure your child’s PCP is listed correctly. When you signed up your child for their benefits, you may have picked their PCP. (If you did not, we picked one for you.) If you want to update or change your child’s PCP, please call Member Services at the phone number found on the back of your child’s Member ID card.
Learn what’s covered under your child’s plan.
Your child will either have a STAR, STAR Kids, or CHIP plan. Each plan is different and they offer different benefits:
STAR is a no-cost Medicaid-managed care plan that covers children from birth to 21 years of age.
STAR Kids is a no-cost Medicaid-managed care plan that covers children with disabilities from birth to 21 years of age.
CHIP offers a full range of coverage for pregnant women and children (birth-19 years old) with low or no out-of-pocket costs for care that is part of their plan.
Click one of the links below to learn everything you need to know about your child’s STAR, STAR Kids, or CHIP plan.
Set up your Texas Children’s® MyChart account.
Texas Children’s® MyChart is our member portal accessed through a free mobile app where you can:
Update your child’s Primary Care Provider (PCP).
Access and print a temporary Member ID card and request a replacement.
Track and redeem rewards from our Healthy Rewards Program.
