Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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MyChart. Managing your care – made easy.

Welcome to Texas Children’s® MyChart, the secure portal that allows you to be connected to your health coverage information, 24/7!

With this secure patient information portal, you can:

Update your primary care physician
Access and print a temporary ID card and request a replacement
Review your eligibility and coverage information
See referral information
Keep track of all your claims
Access our Healthy Rewards program to track and redeem your rewards

Texas Children’s MyChart is free for our members and can be accessed from the convenience of your phone, tablet or computer.

Sign-Up Now!

Follow these 3 simple steps:

Submit a Request Access Form or call our member services team:
- CHIP - 1-866-959-6555
- STAR - 1-866-959-2555
- STAR Kids - 1-800-659-5764
Receive your activation link via email or text
Download the MyChart app

Download the MyChart app today!

Sign-In Now!

It's easy to add Texas Children's Health Plan features to your existing MyChart account!

Simply submit a Request Access Form or call our member services team:

CHIP - 1-866-959-6555
STAR - 1-866-959-2555
STAR Kids - 1-800-659-5764

Healthy Rewards Program:

After logging into MyChart, you can access our Healthy Rewards Program under the “Resources” section. From this page, you will be able to review and redeem your rewards.

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Questions?

Urgent medical needs: This service is not for urgent medical needs. If you or your child needs urgent medical attention, please dial 911.