Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!
Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!
SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
The YES Waiver for Medicaid Members: What You Need to Know
What is the YES Waiver?
The Youth Empowerment Services (YES) Wavier is a Medicaid program that helps youth ages 3-18 years old with serious developmental, emotional, and behavioral difficulties. The YES waiver provides intensive services delivered within a strengths-based team planning process called wraparound. Wraparound builds on family and community support to build a family’s natural support network and connection with the community. The goal of the YES Waiver is to prevent out of home placement. It is a short-term waiver that lasts 6-18 months, dependent on the child’s needs. Services include:
Respite Services
Community Living Supports
Specialized Therapies
Family Supports
Employment Assistance and Supported Employment
Adaptive Aids and Supports
Minor Home Modifications
Non-medical Transportation
Paraprofessional Services
Supportive Family-based Alternatives
Transition Services
Who is eligible for YES Waiver services?
Any child ages 3-18 years old who:
has serious mental, emotional and behavioral difficulties;
has a qualifying mental health diagnosis;
is at risk for placement outside of the home due to mental health needs;
meets criteria to be in a psychiatric hospital;
is eligible for Medicaid (parent income is waived); and
currently lives in a home setting with a legal guardian or on his/her own.
How do I refer a child who meets the above requirements?
A child’s legal guardian (or child if independent) can contact the Local Mental Health Authority to request an assessment for The YES waiver program.
LMHA contact numbers:
The Harris Center – 713-970-7212
Texana – 281-239-1485
Gulf Coast – 409-944-4555
Tri County – 800-347-5208
Spindletop – 409-839-1063
HHSC Inquiry line for all LMHAs – 512-838-4334
Please go to https://hhs.texas.gov/services/mental-health-substance-use/childrens-mental-health/yes-waiver for more information on the YES Waiver.
