Texas Children's Health Plan will be closed on Monday, September 1st, in observance of Labor Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Tuesday, September 2nd. Wishing you a safe and happy Labor Day!
Texas Children's Health Plan estará cerrado el lunes 1 de septiembre por el Día del Trabajo. Durante nuestra ausencia, puedes comunicarse con nuestra línea telefónica de ayuda fuera del horario habitual al 1-800-686-3831. Reanudaremos nuestro horario regular el martes 2 de septiembre. ¡Te deseamos un feliz y seguro Día del Trabajo!
New Rewards Coming Soon!¡Se vienen nuevas recompensas!
Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.
¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.
Attention: All Providers
Effective Date: September 1, 2020
Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Effective September 1, 2020, the Vendor Drug Program (VDP) will implement a uniform opioid policy to encourage appropriate use and reduce opioid over-prescribing. The opioid policy does notapply to chronic pain, pain treatment as part of cancer care, hospice care, or other end-of-life or palliative care. If diagnoses are not available in the medical data, exemptions will be handled on a case-by-case basis through the prior authorization process.How this impacts providers:A provider may write an opioid prescription for up to 10 days without a refill. Authorization will be required if the total daily dose of opioids exceeds 90 MME(morphine milligram equivalent) for members that no longer meet the definition of opioid naïve. A tapering plan may be established and approved on a case-by-case basis. If approved, the authorization is good for 6 months.Opioid naïve is defined as members who have taken opioids for a duration less than or equal to 7 days in the prior 60-day period.MME is an opioid dosage's equivalency to morphine, and is usedto gauge opioid potential overdose risks. Ninety (90) MME per day for commonly prescribed opioids include:
90 mg of hydrocodone (9 tablets of hydrocodone/acetaminophen 10mg/325mg)
60 mg of oxycodone (2 tablets of oxycodone sustained-release 30 mg)