Infant Formula RecallRetirada del mercado de fórmula infantil
ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more
AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Provider Reminder, Labor and Delivery Inpatient Information
Date: October 4, 2021
Attention: Obstetric Care Providers and Hospitals
Effective Date: Informational notice only
Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: Texas Children’s Health Plan (TCHP) allows for up to three days prior to a delivery in addition to the federally mandated days after delivery. Admissions resulting in delivery during this time frame do not require a prior authorization. Likewise, inpatient admissions for CHIP Perinate do not require authorization.
How this impacts providers: Inpatient admissions related to spontaneous labor or induction of labor that result in delivery do not require prior authorization for inpatient care and professional services provided that the inpatient admission length of stay is within federal mandate limits of 2 days for vaginal delivery and 4 days for uncomplicated C-section delivery. Antepartum days are allowed up to 3 days before delivery. Any notifications or requests outside of these time frames require clinical documentation and are reviewed for medical necessity. The Prior Authorization form is available here.
Medical Services Fax Line - 832-825-8760 or Toll-Free 1-844-473-6860
Next steps for providers: Providers should reference the TCHP updated Hospital Inpatient Care Guidelines available here.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.