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July 4th Holiday Horario de 4 de julio

Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!

Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!

Cold and flu season Temporada de influenza y resfriados

ALERT: Stay healthy this cold and flu season! Learn more

ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

Provider Reminder, Labor and Delivery Inpatient Information 

Date: October 4, 2021 Attention: Obstetric Care Providers and Hospitals Effective Date:  Informational notice only Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action:  Texas Children’s Health Plan (TCHP) allows for up to three days prior to a delivery in addition to the federally mandated days after delivery.  Admissions resulting in delivery during this time frame do not require a prior authorization. Likewise, inpatient admissions for CHIP Perinate do not require authorization. How this impacts providers:  Inpatient admissions related to spontaneous labor or induction of labor that result in delivery do not require prior authorization for inpatient care and professional services provided that the inpatient admission length of stay is within federal mandate limits of 2 days for vaginal delivery and 4 days for uncomplicated C-section delivery. Antepartum days are allowed up to 3 days before delivery. Any notifications or requests outside of these time frames require clinical documentation and are reviewed for medical necessity. The Prior Authorization form is available here. Medical Services Fax Line - 832-825-8760 or Toll-Free 1-844-473-6860 Next steps for providers: Providers should reference the TCHP updated Hospital Inpatient Care Guidelines available here. If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.