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Infant Formula Recall Retirada del mercado de fórmula infantil

ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more

AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

MCO Compliance with H.B. 2822 provisions related to PA for Antipsychotic Drugs Required by May 20

Date: April 21, 2022 Attention: Behavioral Health Providers Effective Date: May 20, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Managed care contracts require MCOs to comply with Texas Government Code § 531.073 under the section titled “Compliance with State and Federal Prior Authorization Requirements” (UMCC 8.1.8.1, etc.). H.B. 2822 (87th Legislature, Regular Session) amends Texas Government Code § 531.073, adding subsections related to the availability of antipsychotic prescription drugs. This notice describes HHSC’s expectations for MCO compliance with this statute as amended. How this impacts providers: MCOs must comply with the provisions under subsection (a-5) by updating pharmacy claims systems to:
  1. Fully automate clinical prior authorization processes for drugs in the antipsychotic class.
  2. Ensure prior authorization denial messaging for drugs in the antipsychotic class include:
  3. specific contact information necessary for the pharmacist to submit a prior authorization request for the prescription, and
  4. instructions to the pharmacist to dispense a 72-hour supply of the prescription if clinically appropriate under federal or state law.
Next steps for providers: Prescribers should share this update with their staff. If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.