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July 4th Holiday Horario de 4 de julio

Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!

Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!

Cold and flu season Temporada de influenza y resfriados

ALERT: Stay healthy this cold and flu season! Learn more

ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

Provider Alerts! Prior Authorization Updates

Date: November 7, 2022 Attention: All Providers               Effective date: September 1, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers of updates to the prior authorization lists. How this impacts providers: The updates are as follows:
  • Effective August 22, 2022: Targeted Case Management and Mental Health Rehabilitation Services no longer requires prior authorization
  • Effective September 1,2022: Case Management for Children and Pregnant Women carve-in requires a prior authorization
Next steps for providers: Providers should become familiar with the prior authorization guidelines and check them regularly for further updates. Click here for Prior Authorization Requirements Links to provider alerts previously posted: Targeted Case Management and Mental Health Rehabilitation Services: http://www.thecheckup.org/2022/08/31/provider-alert-prior-authorization-is-no-longer-required-for-mental-health-targeted-case-management-and-mental-health-rehabilitative-services/ Case Management for Children and Pregnant Women carve-in: http://www.thecheckup.org/2022/10/06/provider-alert-case-management-for-children-and-pregnant-women-cpw-carve-in-4/If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.