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Infant Formula Recall Retirada del mercado de fórmula infantil

ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more

AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Provider Alerts! Prior Authorization Updates

Date: November 7, 2022 Attention: All Providers               Effective date: September 1, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers of updates to the prior authorization lists. How this impacts providers: The updates are as follows:
  • Effective August 22, 2022: Targeted Case Management and Mental Health Rehabilitation Services no longer requires prior authorization
  • Effective September 1,2022: Case Management for Children and Pregnant Women carve-in requires a prior authorization
Next steps for providers: Providers should become familiar with the prior authorization guidelines and check them regularly for further updates. Click here for Prior Authorization Requirements Links to provider alerts previously posted: Targeted Case Management and Mental Health Rehabilitation Services: http://www.thecheckup.org/2022/08/31/provider-alert-prior-authorization-is-no-longer-required-for-mental-health-targeted-case-management-and-mental-health-rehabilitative-services/ Case Management for Children and Pregnant Women carve-in: http://www.thecheckup.org/2022/10/06/provider-alert-case-management-for-children-and-pregnant-women-cpw-carve-in-4/If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.