Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!
Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!
SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Thursday, March 30, 2023 Harris SDA All sessions will be from 6:00-7:30PM CST
Call to action: Texas Children’s Health Plan (TCHP) invites you to join our quarterly Provider Advisory Group (PAG). We will hold our next round of sessions later this month and dates are based on Service Delivery Area as described above. Click here if you are not sure of your Service Delivery Area. Sessions will be held online as a Microsoft Teams live event and will not begin until after regular business hours as to not conflict with your operations.
2023 Provider Advisory Group Schedule
Service Delivery Area
Dates
Quarter 1
Northeast
March 23
Jefferson
March 28
Harris
March 30
Quarter 2
Northeast
June 13
Jefferson
June 15
Harris
June 20
Quarter 3
Northeast
September 21
Jefferson
September 26
Harris
September 28
Quarter 4
Northeast
November 9
Jefferson
November 14
Harris
November 16
What to Expect: Our PAG will be a town hall for all network providers in each SDA for TCHP to present on important topics. You will have an opportunity to receive updates quarterly and provide feedback to TCHP on healthcare industry topics and learn more about your TCHP resources. PAG session participants include Texas Children’s Health Plan Providers and staff. We value your opinion and are looking forward to hearing from you!
An agenda will be sent to all registrants in advance.
