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Infant Formula Recall Retirada del mercado de fórmula infantil

ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more

AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Provider Training & Events

As a contracted provider with Texas Children's Health Plan, we invite you to join us at events and explore training opportunities. These are available throughout the year and give providers the opportunity to learn about health plan and healthcare changes and updates.

Upcoming Webinars

Measles Update in Texas: Virtual Education

Presented by Dr. Ankhi Dutta, MD, MPH
Link to YouTube video: MEASLES

 

Learn more

Provider Advisory Group (PAG)

Join Our Provider Advisory Group (PAG)

Texas Children’s Health Plan (TCHP) invites you to join our quarterly Provider Advisory Group (PAG). We will hold our next session in September. We have updated the organization of the sessions. We will now hold one session for all three Service Delivery Areas combined each quarter. Sessions will be held online as a Microsoft Teams event and begin at 12:00PM (Noon) until 1:30PM CST.

Event dates for the upcoming sessions:

  • December 10, 2025

All sessions will be from 12:00-1:30PM CST

What to Expect: Our Provider Advisory Group (PAG) will be a town hall for all network providers in each SDA for TCHP to present on important topics. You will have an opportunity to receive updates quarterly and provide feedback to TCHP on healthcare industry topics and learn more about your TCHP resources. PAG session participants include Texas Children’s Health Plan Providers and staff. We value your opinion and are looking forward to hearing from you! An agenda will be sent to all registrants in advance.

Registration: Click here to access the registration page.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

 

Register Now!

Online Provider Training

Online Training: PEMS and Revalidation Information

View a presentation on Texas Medicaid & Healthcare Partnership's (TMHP) Provider Enrollment Management System (PEMS). The video is 11 minutes in length and provides updates on changes to PEMS, revalidation dates, next steps for providers and helpful resources.

 

Online Training
Online Training: Utilization Management Overview

Click here to access the online training platform. You will be asked to complete a guestbook registration prior to accessing the presentation. The training is 14 minutes in length. This training will show you where to find the utilization management (UM) resources online, process for UM procedures like appeals, and more. It is important that you have the accompanying presentation available here.

 

Online Training

Provider Training

HHS System Learning Portal

Sign up for the HHS System Learning Portal and explore the many HHSC-approved training opportunities available for providers, including but not limited to Abuse, Neglect and Exploitation (ANE), EVV Policy Training, Financial Management Services Agencies (FMSA) Enrollment, and HHS Privacy.

 

Sign Up!