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Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Conduent Incident Incidente de Conduent

Reminder About Claims Submissions for $10 Million or More

Date: May 26, 2026

Attention: All Providers

Call to action: Texas Children’s Health Plan (TCHP) would like to remind providers to split fee-for-service inpatient claims for $10 million or more into separate interim claims. The interim claims should each total less than $10 million and be submitted with the following type of bill (TOB) for appropriate processing:

  • First interim claim (TOB 112): Covers most of the inpatient stay
  • Subsequent claims (TOB 113): Cover any subsequent inpatient stay charges, if applicable
  • Final discharge claim (TOB 114): Covers the remaining days billed and charges

Providers should submit at least a first interim claim and the final discharge claim. Subsequent claims can include any additional charges

The Texas Medicaid & Healthcare Partnership (TMHP) may initially deny the claims. Providers should contact TMHP at 800-925-9126 to request that the claims be escalated to TMHP’s Claims Department for manual review and processing.

On June 1, 2026, TMHP will add this information to the Texas Medicaid Provider Procedures Manual (TMPPM)Inpatient and Outpatient Hospital Services Handbook, section 3.7.4.7.1, “Inpatient Hospital Claims for $10 Million or More.”

Next step for Providers: Providers should share this information with their staff.

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.