Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!
Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!
Cold and flu seasonTemporada de influenza y resfriados
ALERT:Stay healthy this cold and flu season!Learn more
ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados!Más información
Prevent Behavioral Health Readmissions
Poor access to prescribed medications after discharge is one of the most common reasons for behavioral health readmissions. One effective way to help ensure access to medications post-discharge is to obtain and verify prior authorization for the medications before discharge. Texas Children’s Health Plan follows the state of Texas Medicaid Guidelines for the use and approval of antipsychotics in children.
Criteria for approval can be accessed here.
If a patient does not meet criteria and the prior authorization is denied, a medical director at Texas Children’s Health Plan can review submitted appeal requests to approve based on medical necessity.
Another effective way to ensure access is to fill the prescription at discharge which can be done by hospital pharmacies or outside retail pharmacy delivery. The Texas Children’s Health Plan Case Management staff is available at 832-828-1430 to work with you and your patients to help break down barriers that may be impacting their care. Contact your Provider Relations representative at 832-828-1008 if you need guidance on the prior authorization and appeal process or for more information on participating retail pharmacies that can deliver your patient’s medications prior to discharge.
By: Dr. Lia C. Rodriguez, MD FAAP
Medical Director, Texas Children’s Health Plan