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Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Additional electronic payments offered with Virtual Credit Card option

You now have an additional payment option The Virtual Credit Card (VCC) has been made available through ChangeHealth, previously known as Emdeon. This option is available for all providers. VCC allows providers to accept a virtual payment instead of a paper check or electronic funds transfers. When you use VCC, providers will receive a unique 16-digit credit card number for every payment made by Texas Children’s Health Plan. That number is then keyed into your credit card terminal to receive payment transfer. Texas Children’s Health Plan encourages all providers to move to an electronic payment one of two options: Electronic Funds Transfer or VirtualCredit Card payments. Providers have the following options once they receive the introduction letter from ChangeHealth:
  1. Contact ChangeHealth to opt in to electronic funds transfer or VCC.
  2. Contact ChangeHealth to stay with paper checks.
  3. No action by the provider will be tacit approval – you will start to receive VCC payments and may contact ChangeHealth at any time to change your choice of payment method.
If you receive a VCC and do not want it, it can be voided by ChangeHealth and a paper check sent.