Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!
El Plan de Salud Infantil de Texas estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante nuestra ausencia, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro 4 de julio!
Cold and flu seasonTemporada de influenza y resfriados
ALERT:Stay healthy this cold and flu season!Learn more
ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados!Más información
Call to action: The purchase of a wheelchair is a benefit every five years, with the following guidelines:
For current members who are twelve years of age and younger: The wheelchair frame must allow for at least a 3-inch growth potential in both width and depth.
For current members who are 13 through 17 years of age: The wheelchair frame must allow for at least a 2 inch growth potential in both width and depth.
For current members who are 18 years of age and older. The wheelchair frame must allow for at least a 1-inch growth potential in depth and 2 inches in width.
For wheelchair repair request Texas Children’s Health Plan will follow the criteria outlined in the most recent Texas Medicaid Provider Procedures Manual
How this impacts providers: Providers should review and understand the complete wheelchair guidelines available here:
https://www.texaschildrenshealthplan.org/for-providers/provider-resources/prior-authorization-information
Next steps for providers: Providers should ensure their understanding of the guidelines and coordinate with their staff.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers