Infant Formula RecallRetirada del mercado de fórmula infantil
ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more
AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Call to action: The purchase of a wheelchair is a benefit every five years, with the following guidelines:
For current members who are twelve years of age and younger: The wheelchair frame must allow for at least a 3-inch growth potential in both width and depth.
For current members who are 13 through 17 years of age: The wheelchair frame must allow for at least a 2 inch growth potential in both width and depth.
For current members who are 18 years of age and older. The wheelchair frame must allow for at least a 1-inch growth potential in depth and 2 inches in width.
For wheelchair repair request Texas Children’s Health Plan will follow the criteria outlined in the most recent Texas Medicaid Provider Procedures Manual
How this impacts providers: Providers should review and understand the complete wheelchair guidelines available here:
https://www.texaschildrenshealthplan.org/for-providers/provider-resources/prior-authorization-information
Next steps for providers: Providers should ensure their understanding of the guidelines and coordinate with their staff.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers