SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Texas Children's Health Plan announces Partnership with ProgenyHealth
Date: March 8, 2023
Attention: All Providers
Effective date: June 12, 2023
Call to action: Texas Children’s Health Plan (TCHP) is happy to announce a partnership with ProgenyHealth, a company which specializes in Neonatal Care Management Services to support our Maternal Health Program. This is an exciting opportunity to partner with our providers for optimal neonatal intensive care unit (NICU) care and enhanced service to our members after NICU discharge through the first year of life. This partnership with ProgenyHealth will support our shared mission to make a lasting difference in the lives of TCHP members by ensuring healthy outcomes that improve health and well-being.
Under the agreement that begins June 12, 2023, ProgenyHealth’s Neonatologists, Pediatricians and Neonatal Nurse Care Managers will work closely with TCHP members, hospital attending physicians, nurses, and PCPs to promote healthy outcomes for TCHP’s premature and medically complex newborns.
The benefits of this partnership are:
The support of a team who understands the complexity and stress of managing infants in the NICU who will work with you to achieve the best possible outcomes
A collaborative and proactive approach with the hospital care team that supports a timely and safe discharge to home
A dedicated ProgenyHealth case manager will support members through their first year of life to provide care management and education to the family, including 24/7 on-call availability and care coordination with PCPs
Inpatient NICU utilization review on behalf of TCHP at network hospitals and assistance with the discharge planning process to ensure members’ smooth transition to the home setting
Process change: The process for notifying TCHP of infants admitted to a NICU or special care nursery will change on June 12, 2023. Facilities should notify ProgenyHealth directly of admissions via fax at 1-866-303-8504, as the preferred method. Facilities may also email notifications to TexasChildrensUM@progenyhealth.com. ProgenyHealth will contact your designated staff to perform utilization management and discharge planning throughout the inpatient stay.
If you wish to learn more about ProgenyHealth’s programs and services, call 1-888-832-2006 or visit progenyhealth.com.
