Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!
Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!
Cold and flu seasonTemporada de influenza y resfriados
ALERT:Stay healthy this cold and flu season!Learn more
ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados!Más información
EVV Policy Updates Now Available for the Mobile Method Geo-Perimeter Expansion
Date: March 29, 2024
Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers
Effective Date: April 1, 2024
Call to action: Texas Children’s Health Plan (TCHP) would like to let providers know Texas Health and Human Services Commission (HHSC) has posted the new and revised policies for mobile method effective April 1, 2024, that will be added to the Electronic Visit Verification (EVV) Policy Handbook in an upcoming handbook revision. These new and revised policies are outlined in the Increase in Geo-Perimeter for Mobile Method effective April. 1, 2024 (PDF), located on the EVV webpage.
The policy includes:
Increase of the EVV allowed geo-perimeter range of 250 feet to 1320 feet (1/4 mile).
Full allowable expansion of the geo-perimeter from the state provided EVV system vendor, effective April 1.
Proprietary System Operators (PSOs) to select geo-perimeter range, including effective dates.
PSOs will need to work with their EVV proprietary system vendors to implement the geo-perimeter range that aligns with their business practices and complies with policy guidelines.
Next steps for providers: Providers are encouraged to share this communication with their staff.
