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Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!

El Plan de Salud Infantil de Texas estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante nuestra ausencia, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro 4 de julio!

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ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

Possible Infant Formula Shortages – Enfamil Products

Date: August 5, 2024
 
Attention: All Providers

Call to action: Texas Health and Human Services Commission (HHSC) has been informed by Mead Johnson, maker of Enfamil products, that Enfamil Gentlease, Enfamil A.R and Enfamil Reguline may have limited availability in some retail stores due to severe damage to its distribution center in Mt. Vernon, Indiana due to a tornado on July 9th, 2024. Mead Johnson did not indicate concern with supply of Enfamil Infant at this time.

Recommendations: To ensure WIC clients continue to have access to infant formula, Texas WIC will be temporarily authorizing the redemption of additional Enfamil products, including different types, larger can sizes, and the ready-to-feed form of certain formulas through August 31, 2024.

In addition, Texas WIC has made available comparable alternative brand formulas when Enfamil Gentlease is not available at the store through August 31, 2024.   

WIC clients who are issued Enfamil Gentlease 12.4 oz and unable to find it may:  

  1. Return to the clinic to have their benefits updated to a larger size product comparable to Enfamil Gentlease. Options include both Enfamil and alternative brand products. 
  2. Select one of the available comparable alternative brand formulas at the store, without needing to return to the clinic. 

WIC clients who are unable to find Enfamil A.R. or Enfamil Reguline in the standard WIC-can sizes may return to the WIC clinic to have their benefits updated to the larger sizes of these formulas. WIC clients can also choose to try a different contract formula or may seek your guidance to discuss therapeutic formula options. 

Resources:

HHSC State Formula Team contact information: FormulaTeam@hhs.texas.gov

Next step for providers: Providers should share this update with their staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.