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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Possible Infant Formula Shortages – Enfamil Products

Date: August 5, 2024
 
Attention: All Providers

Call to action: Texas Health and Human Services Commission (HHSC) has been informed by Mead Johnson, maker of Enfamil products, that Enfamil Gentlease, Enfamil A.R and Enfamil Reguline may have limited availability in some retail stores due to severe damage to its distribution center in Mt. Vernon, Indiana due to a tornado on July 9th, 2024. Mead Johnson did not indicate concern with supply of Enfamil Infant at this time.

Recommendations: To ensure WIC clients continue to have access to infant formula, Texas WIC will be temporarily authorizing the redemption of additional Enfamil products, including different types, larger can sizes, and the ready-to-feed form of certain formulas through August 31, 2024.

In addition, Texas WIC has made available comparable alternative brand formulas when Enfamil Gentlease is not available at the store through August 31, 2024.   

WIC clients who are issued Enfamil Gentlease 12.4 oz and unable to find it may:  

  1. Return to the clinic to have their benefits updated to a larger size product comparable to Enfamil Gentlease. Options include both Enfamil and alternative brand products. 
  2. Select one of the available comparable alternative brand formulas at the store, without needing to return to the clinic. 

WIC clients who are unable to find Enfamil A.R. or Enfamil Reguline in the standard WIC-can sizes may return to the WIC clinic to have their benefits updated to the larger sizes of these formulas. WIC clients can also choose to try a different contract formula or may seek your guidance to discuss therapeutic formula options. 

Resources:

HHSC State Formula Team contact information: FormulaTeam@hhs.texas.gov

Next step for providers: Providers should share this update with their staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.