SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Ordering, Referring, or Prescribing Provider Enrollment Verifications Available through the TMHP Contact Center
Date: February 19, 2025
Attention: Providers
Effective date: February 2, 2025
Call to action: The Texas Medicaid & Healthcare Partnership (TMHP) has implemented a simplified process for providers who need to complete ordering, referring, or prescribing (ORP) provider enrollment verifications through the TMHP Contact Center. This went live on February 2, 2025. Please note providers will be limited to ten practice location inquiries per call to the TMHP Contact Center for the provider enrollment (PE) queue.
How this impacts providers:
How to complete the ORP enrollment verification process
Calling the TMHP Contact Center at 800-925-9126 and selecting option 3 for the PE queue.
Callers should say, “I need to verify enrollment for an ORP,” when speaking to the Contact Center agent to indicate the type of enrollment assistance that is needed.
The following information must be provided to the Contact Center:
The National Provider Identifier (NPI) of the ORP provider
The name of the ORP provider
Next step for Providers: Providers should share this communication with their staff.
